Booking confirmations must be emailed to the designated email address for each reservation.
Bookers are responsible for verifying the accuracy of each booking confirmation.
Contact our 24-hour reservations team promptly to amend bookings and avoid charges.
Receive a reminder SMS or WhatsApp message a day before your transfer, except in emergencies.
Ensure the mobile number provided is capable of receiving notifications and driver details.
Verify all reservations to prevent discrepancies that could impact travel arrangements.
Respond to emails or calls from our team if assistance is required to resolve issues.
For emergency bookings, contact our team via phone, email, or WhatsApp 24/7.
All changes must be made through our reservations team and reflected in a revised confirmation email.
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